Meet the 2021 Laureates: Frances J. Hayes, MBBCh

Frances Hayes

Vigersky Outstanding Clinical Practitioner Award

Frances J. Hayes, MBBCh


Frances J. Hayes’s outstanding clinical skills were evident during medical school, when she was awarded the Gold Medal in Clinical Medicine at graduation.

After clinical and research leadership roles at the University of Dublin and Massachusetts General Hospital (MGH), Dr. Hayes currently serves as the associate clinic chief of endocrinology at Mass General, one of the largest endocrine divisions in the country. She was the unanimous choice for this position because, although her subspecialty expertise is in reproductive endocrinology, her knowledge and clinical acumen are such that her opinion is sought by colleagues on complex cases across endocrinology.

She has brought best practices and efficiency to the division, always with an eye to the best patient experience. She has won the prestigious Patients’ Choice Award and the Partners in Excellence Awards at the MGH, both highly competitive. In the past few years, she has been instrumental in establishing a number of specialty clinics at MGH dedicated to providing optimal multidisciplinary care for patients with Turner syndrome, Klinefelter syndrome, and the transgender population. These clinics not only provide state-of-the-art, multi-disciplinary clinical care but, by involving colleagues in pediatric endocrinology, help to ensure a seamless transition for adolescents as they transfer care to adult providers.

Her national prominence in the care of male hypogonadism is recognized in her role as an author in the Endocrine Society’s Guideline on Management of Male Hypogonadism. She treats each patient as a unique problem to be matched with the best and most recently available research and to do so with her highly humanistic care, such that all her patients love her. Thus, Frances Hayes is a remarkable role model who combines the best of rigorous and sensitive personal patient care with a clear sense of where clinical endocrinology is going and how to get there.

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